How to Contact Peacock TV Customer Service?
Supposedly, you are a Peacock TV user and want to address your concern with their customer representative for reaching to the solution. Then, you do not have to think about it any further! You can easily fix any issue associated with the Peacock TV account, by connecting with Peacock TV customer service and taking the necessary guidance.
A few reasons to get through Peacock TV customer support include the following:
- Account activation or cancellation
- Payments and charges
You can connect with Peacock TV customer support via different communication channels including phone support, live chat, email, social media, and more. Of these, phone support is the widely used communicative method.
However, if you want to learn more about these procedures, go through the information provided below.
4 Methods to Contact Peacock TV Customer Service
You can associate with Peacock TV customer support through different modes of interaction and bring an end to your queries. Listed below are some of the ways by which you can get through the Peacock TV customer representative:
- Peacock TV Phone support.
- Peacock TV Live chat.
- Peacock TV Email Support
- Peacock TV Social Media Support
1. Contact Peacock TV customer service by phone
You can speak up with Peacock TV customer service over the phone. Connecting via phone assists in resolving any issue at a go. You can address your concern by dialing the Peacock TV customer service Phone number, (212) 664-7864, and follow the instructions carefully. You can discuss problems associated with the account activation or cancellation and payments and charges to be made, if any.
2. Contact Peacock TV customer service live chat
Sometimes, you won’t be able to get through the Peacock TV customer service due to busy lines. In this circumstance, you can initiate a live chat with a live representative, and discuss your concern. The methods that you can use to commence the live chat are as follows:
- Scroll through the ‘Contacts’ page of Peacock TV.
- On the right-hand side of the page, click the ‘Chat with experts’ option.
- Now, you will be moved to a new page.
- Describe your concern in the comment box and tap ‘Start Chat’.
- You need to provide some initial information on your Peacock TV account.
- The live experts will sort out your matter by providing the right guidance.
3. Contact Peacock TV customer service email
In case your queries weren’t resolved through the above-stated mode of interaction. In this situation, you can communicate with Peacock TV customer care by sending a message to their official email address.
To deliver an email to the customer representative, visit ‘On the Get In Touch Page’. However, you should log in to the Peacock TV account for a personalized experience. To get issues sorted out via email, you need to send a message to the concerned email address, which is as follows:
- For legal inquiries associated with copyright infringements, it is recommended that you contact Peacock TV via peacock.dmca@nbcuni.com.
- In case of additional legal queries or concerns, you can email customer service via Peacock.Legal@nbcuni.com.
- For privacy inquiries, you need to deliver an email to privacy@usj.co.jp.
4. Contact Peacock TV via Social Media
Apart from using email, live chat or other methods of communication, you can also reach out to Peacock TV customer service through social media. You can link up with Peacock TV social media agents on their social media pages. Peacock TV is available on varied social media platforms including:
- Twitter.
- Facebook.
- Instagram, and
- YouTube.
Note: Peacock TV agents can be contacted by visiting the Peacock TV contacts page. On Twitter, you can contact their agents from 9 AM to 1 AM ET on all days or tag or DM@PeacockTVCare or @peacock.
Summing Up
You have learned how to get through with Peacock TV agents via Peacock TV customer phone number, and other communication channels. If you still find any sort of difficulty in using the above-listed methods, you can convey your message to their mailing address,
30 Rockefeller Plaza
New York, NY 101121
Frequently Asked Questions
Is there a Peacock TV Customer Service Telephone Number 24 7?
Yes, Peacock TV representatives are available 24 hours a day, seven days a week. They are accessible via peacock tv support number, (212) 664-7864. However, the average wait time for their response is 30 minutes. Moreover, the longest response time is on Saturdays, while the shortest hold time is on Sundays.
How do I submit a support ticket to Peacock TV?
You can raise your concern to Peacock TV. For this, you need to submit your response via support ticket to Peacock TV, following the below-given instructions:
Initially, go to the “Help Center” of Peacock TV.
Then, enter your issue in the search box.
If you didn’t find the solution, search for the “Contact Us” or “submit ticket” option.
Now, fill in your contact information, along with your issue.
Once you have filled in all the required fields, submit your ticket.
What should I do if I have trouble reaching Peacock TV customer service?
If, you can’t get through the Peacock TV customer service through different interactive modes. Then, you can send direct messages to their agents through public posts. Furthermore, you can also convey your concerns via Facebook, Twitter, and more.
How to find Peacock email?
To locate the email ID you need to sign in to your device. After signing in, you will find your email address and browse through your account in your Peacock TV app.
